CVS PBM 1 Smiling woman and male customer service representative wearing a headset with a white heart between them

CVS
PBM

Contributions

Lead Designer
Animator
Audio Engineer
Usability Tester
ADA Compliance
Co Drafter

Here lies a PPT of an interactive PBM (patient benefits manager) CVS app pitch. B 2 B / B 2 B 2 C. I worked on this during my time at (Add)ventures. I pioneered the project, overseen by Paul Dozois, creative director. CVS started us with a rough draft, including some assets and a script. I reworked the assets, created a template from the draft, animated it, implemented the sound, and conducted grueling usability tests due to the complex nature of the work. Plus, ADA compliance preparation and tests on all 3!

I also made a click-through PDF version and a click-through PPT. Versions in InDesign, Adobe Acrobat, and Microsoft PPT. Being the Lead designer on a project this big and using interactive tools within Acrobat, InDesign, and PPT, with which I had little to no experience before starting at (Add)ventures, remains a highlight in my portfolio and career!

Paul Dozois;
Creative Director

CVS PBM 2 Smiling woman with glasses and another woman wearing a headset separated by a white heart on blue and teal backgrounds

CVS
PBM 2

Contributions

Lead Designer
Animator
Audio Engineer
Usability Tester
ADA Compliance
Drafter

The second video is a screen recording, clicking through the Click-Through CVS PBM Animation PPT! Due to technical inadequacies and difficulties like Flash Player being discontinued and Mac to PC cross compatibility, the click-through .pdf versions had audio pop-ups; therefore, we led with the PPTS, while the .pdfs were supplemental.

Max Fisher;
Senior Designer;
Paul Dozois;
Creative Director

CVS PBM 3 Customer service representative wearing a headset beside a woman talking on a smartphone, separated by a white heart icon

CVS
PBM 3

Contributions

Lead Designer
Animator
Audio Engineer
Usability Tester
ADA Compliance
Drafter

3rd Video export from PPT on the interactive patient benefits manager from CVS.
B 2 B / B 2 B 2 C work.

Max Fisher;
Senior Designer;
Paul Dozois;
Creative Director